OCM Solution or Smartsheet – Which Is Best for Change Management?
When organizations plan major transformations, whether rolling out new technology, restructuring teams, or shifting business processes, they need more than just project tracking. They need dedicated change management tools that support stakeholder engagement, readiness assessments, impact tracking, and adoption measurement.
Two platforms that often get compared are OCM Solution’s OCMS Portal and Smartsheet. While Smartsheet is widely known as a flexible work management and project tracking tool, with thousands of templates including some for change management, it is not purpose-built for organizational change management (OCM). In contrast, OCM Solution’s OCMS Portal was created specifically by change management practitioners to manage the people side of change from start to finish.
If you’ve been searching for terms like “Smartsheet change management templates,” “Smartsheet change management”, or “Smartsheet OCM”, this comparison will help you understand the differences, benefits, and limitations of each approach.
Feature Comparison Table – OCM Solution vs Smartsheet
Feature | OCM Solution (OCMS Portal) | Smartsheet |
---|---|---|
Purpose | Dedicated organizational change management software | General work/project management platform |
Methodology Support | ADKAR, Kotter, Lewin, and custom frameworks | No built-in OCM methodology; templates available |
Stakeholder Management | Built-in stakeholder database, mapping, engagement scoring | Manual via sheets or third-party add-ons |
Impact & Readiness Assessments | Fully integrated with dashboards | Requires manual creation or importing of templates |
Adoption Tracking | Real-time adoption KPIs and reports | Manual tracking; no adoption-specific analytics |
Portfolio Management | Enterprise change portfolio view with heatmaps | Multiple project sheets; limited initiative collision detection |
Automation & AI | AI-assisted comms, sentiment analysis, adoption risk flagging | Basic automation rules; no AI for OCM |
Integration with DAPs | Yes (Whatfix, WalkMe, etc.) | Not natively designed for DAP integration |
Best For | Organizations needing dedicated OCM workflow | Teams needing general project tracking with light OCM templates |
Smartsheet for Change Management: Pros and Cons
Pros:
Flexible, highly customizable sheets and templates
Large library of Smartsheet change management templates (including change request, change log, and risk assessment templates)
Easy collaboration across teams and departments
Strong integrations with other business tools
Cons:
No native OCM methodology guidance
No built-in stakeholder engagement tracking or readiness assessments
Manual setup required for adoption tracking and KPIs
Risk of inconsistent change processes across projects
OCM Solution for Change Management: Pros and Cons
Pros:
Purpose-built OCM software designed by change practitioners
Supports ADKAR, Kotter, Lewin, and custom frameworks
Integrated stakeholder, readiness, and impact assessment tools
AI-assisted communications, sentiment analysis, and adoption tracking
Enterprise portfolio management to avoid change collisions
Digital Adoption Platform (DAP) integration for software rollouts
Cons:
Requires initial onboarding to leverage all features
Best suited for organizations committed to structured OCM
When to Choose Each Platform – OCM Solution or Smartsheet?
Choose OCM Solution’s OCMS Portal if:
You need end-to-end change management functionality
Your projects require structured methodology support
You want built-in tools for stakeholder engagement, adoption analytics, and portfolio governance
You need measurable, reportable OCM outcomes for leadership
Choose Smartsheet if:
You primarily need general project tracking and basic OCM templates
You have a small-scale or one-off change project without heavy stakeholder involvement
Your team is already embedded in Smartsheet for other work management needs
Conclusion – Smartsheet vs OCM Solution
While Smartsheet change management templates can be a convenient starting point for tracking tasks, timelines, and basic project milestones, they remain fundamentally a general-purpose project management tool. Their flexibility is useful, but without built-in change management frameworks, analytics, or adoption-focused capabilities, organizations often find themselves cobbling together multiple workarounds just to meet the needs of a complex transformation.
In contrast, OCM Solution’s OCMS Portal is purpose-built for organizational change management, giving leaders and practitioners a centralized, scalable platform to manage the people side of change. From stakeholder engagement tracking to impact assessments, readiness evaluations, communication planning, and benefits realization, OCM Solution delivers a robust, end-to-end toolkit designed specifically to drive adoption, reduce resistance, and align initiatives across the enterprise.
If your organization is committed to sustained transformation success, rather than simply tracking tasks, choosing a dedicated change management software like OCM Solution is the strategic move. While Smartsheet may serve as a solid, general collaboration tool, OCM Solution provides the specialized features, reporting, and change methodologies needed to turn change plans into measurable results. For enterprises seeking to go beyond templates and achieve true adoption, OCM Solution isn’t just the better choice, it’s the smarter one.
FAQs
Yes. Smartsheet offers templates for change requests, change logs, and risk tracking, but these are not part of a full OCM methodology.
It can support basic change tracking, but it lacks built-in stakeholder engagement, readiness assessment, and adoption tracking tools.
Smartsheet is a general work management platform; OCM Solution is purpose-built for organizational change management with integrated methodology support and analytics.
Yes, but typically OCM Solution replaces Smartsheet for OCM-specific workflows.
OCM Solution’s OCMS Portal, as it provides full-spectrum change management capabilities.Does Smartsheet have change management templates?
Is Smartsheet good for change management?
What is the difference between Smartsheet and OCM Solution?
Can OCM Solution integrate with Smartsheet?
Which is better for enterprise change management?
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