OCM Solution or Smartsheet – Which Is Best for Change Management?

When organizations plan major transformations, whether rolling out new technology, restructuring teams, or shifting business processes, they need more than just project tracking. They need dedicated change management tools that support stakeholder engagement, readiness assessments, impact tracking, and adoption measurement.

Two platforms that often get compared are OCM Solution’s OCMS Portal and Smartsheet. While Smartsheet is widely known as a flexible work management and project tracking tool, with thousands of templates including some for change management, it is not purpose-built for organizational change management (OCM). In contrast, OCM Solution’s OCMS Portal was created specifically by change management practitioners to manage the people side of change from start to finish.

If you’ve been searching for terms like “Smartsheet change management templates,” “Smartsheet change management”, or “Smartsheet OCM”, this comparison will help you understand the differences, benefits, and limitations of each approach.

OCM Solution vs Smartsheet


Feature Comparison Table – OCM Solution vs Smartsheet

FeatureOCM Solution (OCMS Portal)Smartsheet
PurposeDedicated organizational change management softwareGeneral work/project management platform
Methodology SupportADKAR, Kotter, Lewin, and custom frameworksNo built-in OCM methodology; templates available
Stakeholder ManagementBuilt-in stakeholder database, mapping, engagement scoringManual via sheets or third-party add-ons
Impact & Readiness AssessmentsFully integrated with dashboardsRequires manual creation or importing of templates
Adoption TrackingReal-time adoption KPIs and reportsManual tracking; no adoption-specific analytics
Portfolio ManagementEnterprise change portfolio view with heatmapsMultiple project sheets; limited initiative collision detection
Automation & AIAI-assisted comms, sentiment analysis, adoption risk flaggingBasic automation rules; no AI for OCM
Integration with DAPsYes (Whatfix, WalkMe, etc.)Not natively designed for DAP integration
Best ForOrganizations needing dedicated OCM workflowTeams needing general project tracking with light OCM templates

Smartsheet for Change Management: Pros and Cons

Pros:

  • Flexible, highly customizable sheets and templates

  • Large library of Smartsheet change management templates (including change request, change log, and risk assessment templates)

  • Easy collaboration across teams and departments

  • Strong integrations with other business tools

Cons:

  • No native OCM methodology guidance

  • No built-in stakeholder engagement tracking or readiness assessments

  • Manual setup required for adoption tracking and KPIs

  • Risk of inconsistent change processes across projects


OCM Solution for Change Management: Pros and Cons

Pros:

  • Purpose-built OCM software designed by change practitioners

  • Supports ADKAR, Kotter, Lewin, and custom frameworks

  • Integrated stakeholder, readiness, and impact assessment tools

  • AI-assisted communications, sentiment analysis, and adoption tracking

  • Enterprise portfolio management to avoid change collisions

  • Digital Adoption Platform (DAP) integration for software rollouts

Cons:

  • Requires initial onboarding to leverage all features

  • Best suited for organizations committed to structured OCM


When to Choose Each Platform – OCM Solution or Smartsheet?

Choose OCM Solution’s OCMS Portal if:

  • You need end-to-end change management functionality

  • Your projects require structured methodology support

  • You want built-in tools for stakeholder engagement, adoption analytics, and portfolio governance

  • You need measurable, reportable OCM outcomes for leadership

Choose Smartsheet if:

  • You primarily need general project tracking and basic OCM templates

  • You have a small-scale or one-off change project without heavy stakeholder involvement

  • Your team is already embedded in Smartsheet for other work management needs


Conclusion – Smartsheet vs OCM Solution

While Smartsheet change management templates can be a convenient starting point for tracking tasks, timelines, and basic project milestones, they remain fundamentally a general-purpose project management tool. Their flexibility is useful, but without built-in change management frameworks, analytics, or adoption-focused capabilities, organizations often find themselves cobbling together multiple workarounds just to meet the needs of a complex transformation.

In contrast, OCM Solution’s OCMS Portal is purpose-built for organizational change management, giving leaders and practitioners a centralized, scalable platform to manage the people side of change. From stakeholder engagement tracking to impact assessments, readiness evaluations, communication planning, and benefits realization, OCM Solution delivers a robust, end-to-end toolkit designed specifically to drive adoption, reduce resistance, and align initiatives across the enterprise.

If your organization is committed to sustained transformation success, rather than simply tracking tasks, choosing a dedicated change management software like OCM Solution is the strategic move. While Smartsheet may serve as a solid, general collaboration tool, OCM Solution provides the specialized features, reporting, and change methodologies needed to turn change plans into measurable results. For enterprises seeking to go beyond templates and achieve true adoption, OCM Solution isn’t just the better choice, it’s the smarter one.


FAQs

Does Smartsheet have change management templates?

Yes. Smartsheet offers templates for change requests, change logs, and risk tracking, but these are not part of a full OCM methodology.

Is Smartsheet good for change management?

It can support basic change tracking, but it lacks built-in stakeholder engagement, readiness assessment, and adoption tracking tools.

What is the difference between Smartsheet and OCM Solution?

Smartsheet is a general work management platform; OCM Solution is purpose-built for organizational change management with integrated methodology support and analytics.

Can OCM Solution integrate with Smartsheet?

Yes, but typically OCM Solution replaces Smartsheet for OCM-specific workflows.

Which is better for enterprise change management?

OCM Solution’s OCMS Portal, as it provides full-spectrum change management capabilities.


Note: Content on OCM Solution's ocmsolution.com website is protected by copyright. Should you have any questions or comments regarding this OCM Solutions page, please reach out to Ogbe Airiodion (Change Management Lead) or the OCM Solutions Team today.
Summary
Article Name
OCM Solution vs Smartsheet – Which Is Best for Change Management?
Description
Compare OCM Solution’s OCMS Portal with Smartsheet change management templates and features. Learn how OCM Solution delivers full-spectrum OCM with stakeholder engagement, readiness assessments, and adoption analytics, while Smartsheet offers flexible but limited change tracking via templates.
Author
Publisher Name
OCM Solution