Introduction – OCM Solution vs. Whatfix & WalkMe
When rolling out new technology or large-scale business transformations, two challenges emerge: driving organizational change strategically and helping employees adopt and master the new tools quickly. While related, these are distinct needs — and the solutions designed to address them operate in different spaces.
OCM Solution’s OCMS Portal is a comprehensive change management platform that covers the full lifecycle of change: planning, stakeholder engagement, impact analysis, adoption tracking, and portfolio oversight. In contrast, Whatfix and WalkMe are digital adoption platforms (DAPs) that embed training and guidance directly into applications to help end users navigate and learn new software.
Quick Comparison Table – Whatfix vs WalkMe vs OCM Solution
| Feature / Capability | OCM Solution (OCMS Portal) | Whatfix | WalkMe |
|---|---|---|---|
| Primary Focus | End-to-end organizational change management | In-app guidance for faster software adoption | In-app guidance with automation and analytics |
| Methodology Support | ADKAR, Kotter, custom frameworks | Not methodology-based | Not methodology-based |
| Key Features | Stakeholder tracking, impact assessments, portfolio dashboards, adoption analytics, templates | Interactive walkthroughs, tooltips, task automation | Advanced automation, onboarding flows, behavioral analytics |
| Scalability | Suitable for all organization sizes and industries | Best for organizations rolling out new enterprise apps | Best for enterprise-scale software adoption |
| Integration | Works with PM, HR, and analytics tools | Integrates with major web and enterprise apps | Integrates with major web and enterprise apps |
OCM Solution (OCMS Portal) Overview
The OCMS Portal is built for change leaders managing transformations that go beyond software deployment. It combines strategic planning with tactical execution, offering tools for portfolio management, stakeholder engagement, adoption tracking, and measurable outcomes. It’s methodology-flexible, allowing change teams to use ADKAR, Kotter, or custom frameworks.
Best For:
Enterprises managing multiple, concurrent initiatives
Public sector, nonprofits, and mid-sized organizations
Teams needing change governance and measurable adoption KPIs
Whatfix vs WalkMe Overview
Whatfix and WalkMe both excel at digital adoption by embedding interactive learning directly inside the applications employees use.
Whatfix focuses on creating contextual, multi-format learning experiences that reduce support tickets and improve time-to-productivity.
WalkMe combines onboarding flows, contextual guidance, and behavioral analytics with automation to streamline user interactions at scale.
Best For:
Organizations rolling out complex enterprise applications
IT and training teams tasked with software adoption
Businesses with frequent application updates requiring retraining
Pros & Cons at a Glance
OCM Solution – Pros:
Covers the entire change lifecycle, not just adoption
Scales across organization sizes and industries
Supports multiple change methodologies
Combines portfolio, project, and stakeholder tools
OCM Solution – Cons:
Not designed for embedded, in-app training
Whatfix & WalkMe – Pros:
Excellent at improving software adoption speed and proficiency
Reduces training costs and help desk reliance
Delivers contextual learning in real time
Whatfix & WalkMe – Cons:
Focused only on application adoption, not broader organizational change
No tools for stakeholder management, portfolio governance, or change strategy
Verdict: Which Should You Choose?
If your primary challenge is ensuring employees can quickly learn and use a new application, Whatfix or WalkMe are specialized tools that excel at digital adoption. However, they are not replacements for a full change management strategy.
For organizations managing broader, enterprise-wide transformations that require coordinated planning, governance, and adoption tracking across multiple projects, OCM Solution’s OCMS Portal is the stronger choice. In many cases, the best results come from using them together — OCM Solution to drive the change strategy, and Whatfix or WalkMe to provide in-app support during software rollouts.
📥 Explore the OCMS Portal here: Top Ranked Organizational Change Management Solution Software.
Note: Content on OCM Solution's ocmsolution.com website is protected by copyright. Should you have any questions or comments regarding this OCM Solutions page, please reach out to Ogbe Airiodion (Change Management Lead) or the OCM Solutions Team today.